Terms of service
Terms of Service
Last Updated: September 23, 2026
Welcome to MELONA. These Terms of Service apply to your use of melonashop.com and any purchases made through our store. By visiting our website or placing an order, you agree to these terms.
Online Store Terms
By using this website, you confirm that you are legally able to enter into a purchase agreement in your location.
You may not use our products, website, or services for any unlawful or unauthorized purpose.
Products and Services
We make reasonable efforts to display our products, descriptions, images, colors, and pricing as accurately as possible. Actual product appearance may vary slightly depending on your screen or device.
Products may be changed, discontinued, or become unavailable without notice. We may also limit the quantities available for purchase when necessary.
Orders
We reserve the right to refuse, limit, or cancel an order when reasonably necessary, including in cases of suspected fraud, incorrect pricing, product availability issues, or errors in order information.
If we cancel an order after payment has been received, the applicable amount will be refunded.
You are responsible for providing accurate billing, shipping, and contact information when placing an order.
Pricing and Payment
Prices are displayed on our website and may change without notice.
Applicable shipping charges, taxes, discounts, and other costs will be shown during checkout when applicable.
By submitting payment information, you confirm that you are authorized to use the selected payment method.
Shipping and Delivery
Shipping and delivery estimates are provided for convenience and are not guaranteed unless specifically stated otherwise.
Delivery may be affected by carrier delays, weather, customs, holidays, or other circumstances outside our reasonable control.
Please review our Shipping Policy for additional information.
Returns and Refunds
Returns and refunds are handled according to our Return and Refund Policy.
We currently offer eligible customers a 30-day return period from delivery, subject to the conditions and exceptions described in that policy.
Product Use
Products should be used according to the instructions provided with the product.
Information provided on our website is for general product information and is not intended to replace professional medical or healthcare advice.
Individual experiences and results may vary.
Accuracy of Information
We work to keep the information on our website accurate and current. Occasionally, information may contain errors relating to product descriptions, pricing, promotions, shipping charges, availability, or other details.
We reserve the right to correct errors and update information when necessary.
Intellectual Property
The MELONA name, logo, website design, graphics, photographs, written content, and other original materials are owned by MELONA or used with permission.
You may not reproduce, distribute, sell, or commercially use our content without permission, except where permitted by law.
Third-Party Services
Our website may use third-party services for functions such as payments, website hosting, order processing, analytics, and shipping.
Your use of certain third-party services may also be subject to their own terms and privacy practices.
Prohibited Uses
You may not use our website to engage in unlawful activity, attempt to gain unauthorized access to our systems, distribute malicious software, interfere with the website's operation, collect information about other users without authorization, or violate the rights of MELONA or another person.
Limitation of Liability
To the extent permitted by applicable law, MELONA will not be responsible for indirect, incidental, or consequential losses arising from your use of our website or products.
Nothing in these Terms limits any consumer rights or other legal protections that cannot legally be excluded.
Indemnification
To the extent permitted by law, you agree to be responsible for losses or claims resulting from your unlawful use of our website, violation of these Terms, or infringement of another person's rights.
Changes to These Terms
We may update these Terms of Service when necessary. The current version will be posted on this page with the updated date.
Your continued use of the website after changes are posted is subject to the updated Terms.
Governing Law
These Terms are governed by the laws applicable to MELONA and its business operations, subject to any mandatory consumer protections that apply in your location.
Contact Information
Questions about these Terms of Service can be sent to:
MELONA
Email: info@melonashop.com
Website: melonashop.com